This policy describes, at a high level, how VANTA may handle information when you browse the site, submit a customisation request or place an order. The final policy should be checked against the exact data flows and retention settings before live payments are enabled.
1. Information that may be collected
Depending on the feature you use, information may include your name, email address, phone or WhatsApp number, business name, address or location details, brand preferences, requested features, project descriptions, messages, account identifiers, order references and payment status.
Please do not submit sensitive personal information unless it is necessary and specifically requested for a legitimate purpose.
2. Why information is used
- To receive and review website customisation requests.
- To create and manage accounts, orders and project records.
- To communicate about an order, delivery, support issue or refund request once contact channels are available.
- To maintain site security, prevent misuse and troubleshoot technical problems.
- To meet applicable legal, accounting and payment obligations.
3. Service providers
VANTA uses Supabase for database and authentication functionality. If you proceed through checkout, Razorpay may process payment-related information. These providers handle information under their own terms and privacy practices. VANTA should not receive or store your full card credentials; payment details should be entered only through the payment provider's approved checkout.
4. Sharing and security
Information may be processed by service providers needed to operate the site or fulfil an order, or disclosed when required by law. VANTA does not intend to sell personal information. Reasonable safeguards should be maintained, but no online system can be guaranteed completely secure.
5. Retention and your choices
Records may be retained for as long as needed to manage the project, maintain business records, resolve disputes or meet legal obligations. Specific retention periods and a verified process for access, correction or deletion requests are still to be finalised. Once the support contact is published, requests can be sent through that channel.
6. Children and external links
VANTA's website services are intended for business customers, not children. External websites and providers are governed by their own policies.
7. Policy updates
This policy may change as VANTA's services and data practices are finalised. The latest version will be published on this page.
Launch note: the dedicated privacy-request/support contact is not published yet. It must be added, and actual data-retention practices verified, before live checkout is enabled.